
Having worked in the company for nearly 6 weeks after tomorrow, some how I am starting to learn and appreciate the difficulty of managing people, and getting them to work as what they are being told to.
Telling people instructions is simple, but enforcing and ensuring that tasks are being executed is another thing.
As I gradually starting to get used to real adult working life as a employee, observing my colleagues and superiors on the way they handle people, how they approach tasks and get the message across is another thing.
It takes a lot of work to learn to handle different people, and talk to them, ask them to get the work done based on the style they like it, and not the style others wants them to work, is what I really noticed.
Employees don’t change, but as senior employees, sometimes they will change, I was lucky to have another colleague who’s more senior than my superior and has her ways of handling everybody else within the company. Observing and communicating with her helps in many ways.
First, I get my questions answered.
Second, she helps explain her personal humble perspective, as well as what the company perspective.
Third, seeking her help is somehow different from other colleagues and even superiors from all my past employments. Her approach of bringing forward a subject is soft, yet firm without putting the other person on the offensive side, with a slight feeling of joking manner. The first person that i actually learn on how to better communicate with people in future.
There’s actually a argument in the office this morning, between a full-timer and a part-timer, and the best part is, both of these two guys approach that senior colleague (not age, but her experience staying with the company) didn’t not managed to put out the fire over disputes of using computers as their work are being stopped without the use of particular computer with the specific software inside.
When my superior walked in, he went straight to his office but came out when their argument was heating up with increasingly louder voice and told both of the guys off, and successfully put out the flames. I don’t know what happened if any solution was being found or did both compromise by sharing computer..but ya..
If I didn’t remember wrongly the phrase should be something like “I don’t know what’s happening… but if you both want to quarrel, go outside the office to quarrel” in a firm voice and walk off back to his office, than the quarrel stopped and magically there was peace.
That argument thought gave me a valuable lesson, in times like such, just remind them their position and that they are actually working than they will automatically snap out of the mess.
The other thing about managing people is handling new employees like me being new, my superior did something similar like my previous employer by letting me have a free hand at doing things the way I like it..but after the first month, when results are not up to expectations, than comes the communication to talk about the issue and priority from the company’s perspective in delivering results.
It is only after frequent exchange in understanding from the business perspective that I made adjustments of standard internet marketing steps and procedures to bend to the business needs in getting the job done so that the business, my superior and me gets what we want ultimately.
With my superior representing the company’s investors as well as himself as a superior, open discussion without the face to face confrontation sitting arrangement, sidewards helps a long, that is helpful and good planning in keeping the company office conference room small, thus reducing the possibility of face to face which automatically puts individual’s defensive barrier up.
There’s still a long way to go, and I’m continuously learning and absorbing anything and everything that i can learn. Had it not for my pre-conditioned entrepreneurial mindset via banging into the wall multiple times, and being cheated, mislead into scams, conversions and verbal agreement, i would not be the person I am today to learn and capture small little details into my mind instantly. Paying tuition fee does helps, but it will only help you when you feel the pain and want to prevent it from happening ever again.
The key skill to success is actually not wealth management but people management. Money can buy nearly everything, but not the trust, mutual respect that ought to be earned, that’s why only the top Forbes business owners managed to grow the business as well as giving employees sufficient room to move around without feeling restrained with red tapes.
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