Reputation is the key consideration factor when doing anything be it business, going into a relationship or investing on an individual or a company.
As simple as it sounds, it doesn’t looks easy to carry out. Reputation is an intangible asset which is in the balance sheet of profit and account statement which we treat it as branding. How much does the brand cost, and what is the difference between products which is branded versus a product which is new on the market.
A new product will take time to build a base of customers by offering services for value creation and giving customers more reasons and small gifts here and there to convince and persuade customers to change direction from a brand to another. Whoever is able to command a higher perceived value in the eyes of the customers wins until the next contender surface.
Business is all about reputation, creditability, and how much he/she can influence and make customers or even strangers take his/her word with complete trust and assurance without even an doubt in the individuals’ character or personality. That to me is build on mutual trust, and a unprecedented high level of trust will be build when quality is not compromised even in big companies and franchise models. This is the true value of trust which goes a long way.
It takes from months to years to build the trust in both the brand (business) and in the leader leading the company risking his/her reputation on the line with each and every step. One wrong move will result in overnight tumble just like when a professional explosive specialist has being given the go-ahead to push the button to detonate the explosives in a vacant building to give way to new property developments.
With reputation being placed on the line, every step we take with ourselves or with our business partners, colleagues and friends should be taken into consideration first and their credentials first before signing any agreement.
If in the event, there’s no trust and credentials yet, a guarantor and disclaimer policy can be put in place before you carry out any business campaigns. By first drawing a clear line between what’s yours and what’s not, you can be sure of what and how to react in times of problems should they try to push the blame to you? Always have a mutual black and white agreement with people whom you work with so once they commit, they will have to obliged by the terms and conditions set and follow throwing away any grey to black hat strategies which they have if you are not a push-over.
Devise your own terms and conditions before hand, get to know what potential problems you may encounter if you have a lot to lose considering you’re a influential successful person. If you’re a nobody, just go right in, learn whatever you can build your trust, reputation and credentials from the first project you do.
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